This notice explains how the website handles personal information. For questions or requests, contact Lopezbeckyskincare@gmail.com or +234 907 283 3857.
1. Information we collect
We may collect information you provide when creating an account, booking, ordering, paying, leaving a review, joining the referral programme, writing private care notes or uploading progress pictures and videos. This can include your name, phone number, email, appointment and order details, payment reference and status, treatment notes, profile photo, private progress media and consent choices.
The payment provider processes card, bank, USSD or other payment-channel details. Lopezbecky stores transaction references, amounts and verification status, not full card numbers or security codes.
2. Why we use it
- Provide and manage appointments, treatments, orders and payments.
- Send confirmations, reminders, receipts, care updates and service messages.
- Maintain private progress records and client notes requested by the client.
- Operate the Glow Circle referral programme and approved rewards.
- Prevent fraud, protect accounts, troubleshoot the website and keep audit records.
- Publish reviews or progress media only when the relevant consent and admin approval are present.
3. Sensitive progress pictures and videos
Progress media is private by default and is stored in a protected area. Authorised administrators may view it for the client-care record. A separate optional checkbox allows a client to let the administrator consider a file for the public gallery. Consent to consideration does not guarantee publication, and consent can be withdrawn by contacting the business or deleting the file from the client account.
4. Sharing and service providers
Information may be shared only where needed with hosting, email, payment, security or professional service providers, or where required by law. We do not sell client personal information to advertisers.
5. Retention and security
We keep information only as long as reasonably needed for client care, business records, payment verification, fraud prevention, dispute handling and legal obligations. Private files may be deleted sooner at the client’s request where permitted. Security measures include password hashing, protected sessions, private media storage, payment verification, signed webhook checks, login-rate protection and administrative audit logs.
No internet system is risk-free. Clients should use a unique password and protect access to their email and phone.
6. Client choices and requests
Logged-in clients can download a machine-readable copy of their records, change marketing preferences, delete individual private media and request correction, access support or account deletion from Client Account → Privacy & Data. Account deletion normally removes private media and anonymises personal details in records that must be kept for legitimate business or legal reasons.
7. Payments and automated decisions
Payments are confirmed only after server-side verification with the payment provider. The website may automatically calculate available appointment times, deposits, referral progress and reminders. It does not make medical diagnoses or automatically decide whether a treatment is suitable.
8. Contact
Lopezbecky Skincare & Spa Empire
107 Old Lagos-Asaba Road, Agbor, Delta State, Nigeria
Lopezbeckyskincare@gmail.com
+234 907 283 3857